Legal

Privacy Policy

Last updated: June 4, 2026

TruBarber, operated by TRUBARBER LLC ("we," "us," or "our"), provides the TruBarber Customer app, the TruBarber Barber app, and this website (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

  • Account information: name, email address, phone number, and password.
  • Profile information: for barbers, this includes business name, location/address, services offered, pricing, availability, and photos.
  • Booking information: appointments, services selected, dates/times, and history.
  • Payment information: processed by our third-party payment provider; we do not store full card numbers.
  • Device & usage data: device type, app version, and basic analytics to improve the Services.
  • Location data: with your permission, to help customers find nearby barbers.

2. How We Use Your Information

We use your information to create and manage accounts, facilitate bookings, send booking confirmations and reminders, provide customer support, process payments, maintain security, and improve the Services.

3. SMS / Text Messaging

With your consent, we send transactional text messages such as booking confirmations, reminders, and account notifications. Message and data rates may apply. You can opt out at any time by replying STOP. We do not sell or share your mobile opt-in information or phone number with third parties for their marketing purposes.

4. How We Share Information

  • Between users as needed to complete a booking (e.g., a customer's name and appointment details are shared with the relevant barber).
  • With service providers who help us operate the Services (payments, hosting, messaging, analytics).
  • When required by law or to protect our rights and the safety of users.

We do not sell your personal information.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services and comply with legal obligations.

6. Your Rights & Choices

You may access, update, or delete your account information within the app or by contacting us. You can disable location permissions and opt out of SMS at any time. To request deletion of your account and associated data, contact us at hello@trubarberapp.com.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.

8. Children's Privacy

The Services are not intended for children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last updated" date.

10. Contact Us

Questions? Contact us at hello@trubarberapp.com, TRUBARBER LLC, 3211 Vineland Rd, #234, Kissimmee, FL 34746.